How can i cancel my reservation?

To cancel a booking visit My Bookings, enter your booking number and the email used to create your booking and a new window will open with the details of your booking, where you can cancel or modify it.

If you are a registered user of our platform, you can also log in to your account to have full control over your bookings.

To create a user simply use the registration button located at the top of our website


If you have made your booking trough a travel agent, a travel agency, an online agency or any other place different than our website or app, please contact them in order to change or cancel your reservation. We are not able to modify or cancel bookiongs that were not made directly with us.


*Remember that booking modifications and cancellations will only be accepted at least 24 hours before the pick-up time.

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