In case your flight has been canceled please notify us urgently by phone or trough the help centre by sending us a request.
If we are not notified of changes or cancellations of your flight, it may result in transportation being provided according to the original details of the reservation. In this case, we will not be responsible, and no refunds will be given.
*Please remember that you can cancel or amend your booking with at least 24 hours, in advance to the pickup hour, directly on our website. If you don't know how to do this please refer to HOW CAN I MODIFY A BOOKING or HOW TO CANCEL A BOOKING.