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What can we help you with?
  1. MyTransfers
  2. General FAQ
  3. Before you travel

Before you travel

Anything you need to know before you travel with us.

  • Where will the driver pick me up?
  • Lost objects
  • Waiting times
  • What if my flight, train or ship is delayed?
  • Child seats availability and how to book
  • My flight has been cancelled. What should I do?
  • I cannot find my driver. What should I do?
  • Should I take the booking confirmation with me?
  • Will you take me directly to my destination?
  • How will I find my driver at the airport?
  • How many pieces of luggage can i bring?

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