We have recently added the option to book wheelchair-adapted vehicles for some routes. These vehicles are equipped with a ramp so the passenger using the wheelchair can board directly.
For most other routes, you may bring a foldable wheelchair, but the person using the wheelchair must be able to board the vehicle independently or with assistance from someone in their group.
Electric wheelchairs and mobility scooters cannot be transported on any of our vehicles.
If wheelchair-adapted vehicles are available for your selected route, they will appear automatically during the booking process. If no such options are shown, it means the service is not available for that route.
Accessible transport is available in some locations. Before booking:
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Use the MyTransfers website or app support center for assistance
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Make sure the selected vehicle suits all passenger needs
You can also contact our support center via the app or website for help selecting the best option for your needs.